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| mbenznut (profile) wrote, on 8-24-2009 at 8:14pm | |
| E-mail to the Toyota corporation: I attempted to purchase a car today. I first called Markquart Scion (my local dealer) and was appalled by the attitude of the saleswoman I spoke with. After a very unsuccessful phone call, I called Inner Grove Scion. I spoke with a very helpful woman named Bridget. While her dealership did not have the vehicle I wanted in stock, she did check area dealerships and found one that did. She gave me the contact information for Tom Kennedy at another dealership (I can’t remember the dealer’s name). I left a message with him at ten o’clock this morning and as of 8 o’clock this evening I have yet to receive a call back. I am very disappointed because today was the last day for “Cash for Clunkers”, and I am now unable to take advantage of this program. I am amazed that I received acceptable service at only one of the three Scion dealerships that I called. If this is what I can expect from the shopping experience from Scion/Toyota/Lexus, I can safely say that my money will be spent elsewhere. I will also be sure to share today’s experience with my friends and family. |
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taoman1121 | 08-24-09 9:25pm At this point, I really don't understand why you don't work for the Better Business Bureau (or something like that). You should start a website or something. |